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ISAAC ORI access impaired

Incident Report for OIT Status Page

Resolved

The network outage between UTK and ORNL has been resolved. Logins to the ORI cluster are now available.
Posted Jul 02, 2025 - 16:09 EDT

Update

The KPB datacenter temperature issues have been resolved, and job submission on
ISAAC NG and the SIP has been restored.

Due to the ongoing network outage between UTK and ORNL, logins to the ORI
cluster are currently unavailable. Existing sessions and running jobs remain
unaffected
Posted Jul 02, 2025 - 10:46 EDT

Update

Job submission on ISAAC NG and SIP has been temporarily halted to alleviate the load on the KPB datacenter cooling system until temperatures return to normal range.

Additionally, due to the network outage between UTK and ORNL, logins to the ORI cluster are currently unavailable. Existing sessions and running jobs remain unaffected.
Posted Jul 02, 2025 - 09:16 EDT

Investigating

Job submission on ISAAC NG has been temporarily halted to alleviate the load on the KPB datacenter cooling system until temperatures return to normal range.
Posted Jul 02, 2025 - 08:52 EDT
This incident affected: Teaching, Learning, & Research (ISAAC).