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Haslam College of Business Network Maintenance - May 16-20
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 2026 - 09:00 EDT
Update - Reminder: OIT Network Services will be performing maintenance in the Haslam College of Business Saturday, May 16, thru Wednesday, May 20. During this period, wired and wireless network outages are expected. Visit https://status.utk.edu for more details.
May 16, 2026 09:00 - May 20, 2026 17:00 EDT
Scheduled - OIT Network Services will be performing maintenance in the Haslam College of Business Saturday, May 16, thru Wednesday, May 20. During this period, the following wired and wireless network outages are expected:

Sat 16
Whole building outage 9:00am – 12:00am.
3rd floor outage 9:00am – 5:00pm

Mon 18
1st and 5th floor outage 8:00am – 5:00pm

Tues 19
4th and 6th floor outage 8:00am – 5:00pm

Wed 20
2nd and Mez floor outage 8:00am – 5:00pm

To request supplemental cellular service, please coordinate directly with the building’s technical team.
May 16, 2026 09:00 - May 20, 2026 17:00 EDT
Academic & Administrative Services Operational
Argos Operational
Banner Operational
Campus Information Systems Operational
DARS Operational
Document Imaging Operational
Faculty Information Systems Operational
Information Management and Analytics Operational
Marketing Cloud Operational
MyUTK Operational
Vol Connect Operational
Student Information Systems Operational
Tableau Operational
TeamDynamix (TDX) Operational
TouchNet Operational
Accounts & Access Management Operational
Active Directory (AD) Operational
CAS Authentication Operational
Duo 2FA Operational
LDAP Operational
Microsoft Entra Operational
Shibboleth Authentication Operational
Computer, Mobile, & Software Operational
Adobe Operational
Apps@UT Operational
Software Operational
VolPrint Operational
Email, Collaboration, & Teamwork Operational
Google Workspace Operational
Listserv Operational
Microsoft 365 Operational
SMTP Email Service Operational
Vault Operational
Zoom Operational
Internet, Networking, & Infrastructure Under Maintenance
DNS/DHCP Operational
Firewall Operational
NetReg Operational
Network Under Maintenance
VPN Operational
Phones, Conferencing, & Cable TV Operational
Cable TV Operational
Telephone Operational
RingCentral Operational
Voicemail/Xpressions/Openscape Operational
Servers, Storage, & Backups Operational
Backup and Recovery Operational
Database Administration Operational
LINUX Operational
OIT Data Centers Operational
T-Storage Operational
UTK Github Operational
VM Cluster Operational
Windows System Administration Operational
Teaching, Learning, & Research Operational
ArcGIS Online Operational
Canvas Operational
Digital Signage Operational
ISAAC Operational
LinkedIn Learning Operational
Panopto Operational
Qualtrics Operational
Research Software Operational
SecureEnclave Operational
Teaching Tools Operational
PointSolutions Clickers Operational
UT-StorR Operational
UT Verse Operational
YuJa Verity Operational
Web & Application Hosting Operational
Dynamic Forms Operational
OIT-Supported WordPress Operational
Sharepoint Operational
UT/OIT Websites Operational
UT System Services Operational
ACE Operational
Cayuse Operational
DASH Operational
K@TE Operational
TERA Operational
IRIS Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Online Grade Change Workflow May 20, 2026 08:00-20:00 EDT

Due to Spring 2026 grade processing, Online Grade Change Workflow will be unavailable Wednesday, May 20, from 8:00 AM until 8:00 PM EDT.
Posted on May 12, 2026 - 09:52 EDT

DARS May 20, 2026 08:00-20:00 EDT

Due to Spring 2026 grade processing, DARS will be unavailable Wednesday, May 20, from 8:00 AM until 8:00 PM EDT.
Posted on May 12, 2026 - 09:54 EDT
May 16, 2026
TeamDynamix Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 00:00 EDT
Scheduled - TeamDynamix (TDX) and the help.utk.edu portal will be unavailable due to scheduled maintenance by the vendor on Saturday, May 16, from 12:00 AM (midnight) ET to 4:00 am ET.
May 14, 10:56 EDT
May 15, 2026
classrooms.utk.edu and oit.utk.edu Websites Maintenance
Completed - The scheduled maintenance has been completed.
May 15, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 06:00 EDT
Scheduled - classrooms.utk.edu and oit.utk.edu will be unavailable for maintenance on Friday, May 15, from 6 AM to 8 AM EDT.

Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
May 14, 14:44 EDT
May 14, 2026
SAS Visual Analytics Production Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:01 EDT
Scheduled - OIT will be performing maintenance on the SAS Visual Analytics production servers on Wednesday, May 13, from 10:00 PM EDT until Thursday, May 14, at 12:00 PM EDT. During this time, SAS Visual Analytics will be unavailable.

Please contact the OIT HelpDesk at (865) 974-9900 if you have any questions related to this announcement.
May 13, 11:41 EDT
LDAP Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 02:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:01 EDT
Scheduled - The LDAP servers will be undergoing routine maintenance on Wednesday, May 13, during the standard maintenance window from 10 PM to 2 AM EDT. No outage is expected, but changes such as password resets may see a brief delay of around 5 minutes.

If you have any questions about this announcement, please call the OIT HelpDesk at (865) 974-9900.
May 13, 16:49 EDT
DHCP & NetReg Patch
Completed - The scheduled maintenance has been completed.
May 14, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 EDT
Scheduled - OIT will be patching the DHCP and Netreg servers on Wednesday, May 13, from 10 PM to 2 AM EDT.

If you have any questions, please call the OIT HelpDesk at (865)974-9900.
May 12, 13:36 EDT
DNS Server Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 EDT
Scheduled - OIT will be performing system maintenance on the Production DNS servers during the regular maintenance window on Wednesday, May 13th, between 10:00 PM and 2:00 AM EDT. Limited or no interruption in service is expected.
May 13, 07:48 EDT
May 13, 2026
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
OIT Support Websites Unavailable
Resolved - Access to OIT Support websites has been restored. If you are still receiving a message that the site is unavailable, please clear your browser cache: https://utk.teamdynamix.com/TDClient/2277/OIT-Portal/KB/ArticleDet?ID=122892
May 8, 12:59 EDT
Update - We are continuing to investigate this issue.
May 7, 11:37 EDT
Investigating - Several OIT support websites are currently unavailable. We are aware of the issue and are actively working to restore access. Affected websites include:
classrooms.utk.edu
help.utk.edu
oit.utk.edu

You may still access the OIT Service Portal (help.utk.edu) at https://tiny.utk.edu/help and Canvas at https://online.utk.edu.
May 6, 12:31 EDT
Canvas and Canvas Catalog Unavailable
Resolved - Instructure has restored access to Canvas and Canvas Catalog.
May 8, 07:54 EDT
Identified - Canvas is unavailable nationwide due to a cybersecurity incident affecting educational institutions across the country. We do not know when service will be restored. Instructure, Canvas’ parent company, has posted a status page to share updates on the outage (https://status.instructure.com/).
May 7, 17:33 EDT
May 7, 2026
Production Public LAMP Maintenance
Completed - The scheduled maintenance has been completed.
May 7, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 22:00 EDT
Scheduled - OIT will be performing system maintenance on a Public LAMP server during the regular maintenance window starting on Wednesday, May 6, from 10:00 PM until 2:00 AM EDT. Sites hosted on Public LAMP may experience downtime during this time. Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
May 6, 16:54 EDT
May 6, 2026
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026
Banner Production Maintenance
Completed - The scheduled maintenance has been completed.
May 2, 13:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 07:00 EDT
Scheduled - OIT will be performing maintenance on the Banner System on Saturday, May 2nd, between 7:00 AM and 1:00PM EDT. During this time Banner Admin Pages and Self-Service functionality such as Registration, Faculty Grade Entry, Attendance Tracking and Advising profile will be unavailable.

In addition, access to systems listed at http://tiny.utk.edu/banner-maintenance may also be impacted by this outage.

Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Apr 29, 16:04 EDT
UTHSC Planned Firewall Maintenance
Completed - The scheduled maintenance has been completed.
May 2, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 09:00 EDT
Scheduled - The UT Health Science Center will perform firewall maintenance on Saturday, May 2, from 9:00 a.m. to 1:00 p.m. EDT. No service interruptions are anticipated. However, if connectivity between the UTK and UTHSC domain controllers is disrupted during the maintenance window, UTHSC-associated accounts in Knoxville may experience issues logging in or authenticating to certain resources until connectivity is restored.
Apr 13, 10:14 EDT
SAS Visual Analytics Production Maintenance
Completed - The scheduled maintenance has been completed.
May 2, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 08:00 EDT
Scheduled - OIT will be performing maintenance on the SAS Visual Analytics production servers on Saturday, May 2nd 8:00 AM – 12:00 PM EDT. During this time, SAS Visual Analytics will be unavailable. Please contact the OIT HelpDesk at (865) 974-9900 if you have any questions related to this announcement.
May 1, 15:40 EDT
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