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UTK Sites Unavailable Off Campus
Update - OIT is investigating an issue with some websites that are displaying a database error.
Aug 10, 2026 - 10:37 EDT
Investigating - OIT is investigating issues accessing some UT websites from off-campus networks.
Aug 06, 2026 - 13:26 EDT
Academic & Administrative Services Operational
Argos Operational
Banner Operational
Campus Information Systems Operational
DARS Operational
Document Imaging Operational
Faculty Information Systems Operational
Information Management and Analytics Operational
Marketing Cloud Operational
MyUTK Operational
Vol Connect Operational
Student Information Systems Operational
Tableau Operational
TeamDynamix (TDX) Operational
TouchNet Operational
Accounts & Access Management Operational
Active Directory (AD) Operational
CAS Authentication Operational
Duo 2FA Operational
LDAP Operational
Microsoft Entra Operational
Shibboleth Authentication Operational
Computer, Mobile, & Software Operational
Adobe Operational
Apps@UT Operational
Software Operational
VolPrint Operational
Email, Collaboration, & Teamwork Operational
Google Workspace Operational
Listserv Operational
Microsoft 365 Operational
SMTP Email Service Operational
Vault Operational
Zoom Operational
Internet, Networking, & Infrastructure Operational
DNS/DHCP Operational
Firewall Operational
NetReg Operational
Network Operational
VPN Operational
Phones, Conferencing, & Cable TV Operational
Cable TV Operational
Telephone Operational
RingCentral Operational
Voicemail/Xpressions/Openscape Operational
Servers, Storage, & Backups Operational
Backup and Recovery Operational
Database Administration Operational
LINUX Operational
OIT Data Centers Operational
T-Storage Operational
UTK Github Operational
VM Cluster Operational
Windows System Administration Operational
Teaching, Learning, & Research Operational
ArcGIS Online Operational
Canvas Operational
Digital Signage Operational
ISAAC Operational
LinkedIn Learning Operational
Panopto Operational
Qualtrics Operational
Research Software Operational
SecureEnclave Operational
Teaching Tools Operational
PointSolutions Clickers Operational
UT-StorR Operational
UT Verse Operational
YuJa Verity Operational
Web & Application Hosting Partial Outage
Dynamic Forms Operational
OIT-Supported WordPress Operational
Sharepoint Operational
UT/OIT Websites Partial Outage
UT System Services Operational
ACE Operational
Cayuse Operational
DASH Operational
K@TE Operational
TERA Operational
IRIS Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 17, 2026

No incidents reported today.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

DARS Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 08:00 EDT
Scheduled - Due to Summer 2026 grade processing, DARS will be unavailable on Friday, August 14, from 8:00 AM to 4:00 PM EDT, and the Online Grade Change Workflow will be unavailable from 8:00 AM to 8:00 PM EDT.

Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Aug 11, 08:50 EDT

Aug 13, 2026

Firewall Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 22:00 EDT
Scheduled - Network Services will be performing maintenance on the VPN concentrator firewall on Wednesday, August 12th, from 10 PM to 2 AM EDT. This firewall does not impact the Ivanti VPN. Remote sites might experience brief interruptions in their VPN tunnels.

If you have any questions, please call the OIT HelpDesk at (865) 974-9900.
Aug 10, 17:14 EDT

Aug 12, 2026

Aug 11, 2026

MyUTK Maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 16:00 EDT
Scheduled - MyUTK will be unavailable for maintenance today, August 11, from 4 PM to 5 PM EDT.

If you have any questions about this maintenance, please contact the OIT HelpDesk at (865) 974-9900.
Aug 11, 11:42 EDT

Aug 10, 2026

Unresolved incident: UTK Sites Unavailable Off Campus.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Fab Lab Scheduled Outage
Completed - The scheduled maintenance has been completed.
Aug 7, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 12:00 EDT
Scheduled - There is a planned outage for the AT&T internet circuit that services the Fab Lab at 525 N. Gay Street on Friday, August 7, from 12 PM to 5 PM EDT. RingCentral phones in the Fab Lab will also be unavailable during this maintenance window.

If you have any questions, please call the OIT HelpDesk at (865) 974-9900.
Aug 6, 11:09 EDT

Aug 6, 2026

Firewall Maintenance
Completed - The scheduled maintenance has been completed.
Aug 6, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:00 EDT
Scheduled - Network Services will be performing maintenance on the core firewall from 10 PM to 2 AM on Wednesday, August 5. This may cause brief service impacts to campus resources, but any interruption that occurs will be minimal.

If you have any questions, please call the OIT HelpDesk at (865) 974-9900.
Aug 4, 17:27 EDT

Aug 5, 2026

Aug 4, 2026

No incidents reported.

Aug 3, 2026

Banner Registration Unavailable
Resolved - Access to Banner Registration has been restored.
Aug 3, 14:45 EDT
Investigating - Banner Registration is currently unavailable. OIT administrators are investigating.
Aug 3, 09:32 EDT
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Knoxville, Tennessee 37996
865-974-1000
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