UTK Sites Unavailable Off Campus
Update - OIT is investigating an issue with some websites that are displaying a database error.
Aug 10, 2026 - 10:37 EDT
Investigating - OIT is investigating issues accessing some UT websites from off-campus networks.
Aug 06, 2026 - 13:26 EDT
Academic & Administrative Services Operational
Argos Operational
Banner Operational
Campus Information Systems Operational
DARS Operational
Document Imaging Operational
Faculty Information Systems Operational
Information Management and Analytics Operational
Marketing Cloud Operational
MyUTK Operational
Vol Connect Operational
Student Information Systems Operational
Tableau Operational
TeamDynamix (TDX) Operational
TouchNet Operational
Accounts & Access Management Operational
Active Directory (AD) Operational
CAS Authentication Operational
Duo 2FA Operational
LDAP Operational
Microsoft Entra Operational
Shibboleth Authentication Operational
Computer, Mobile, & Software Operational
Adobe Operational
Apps@UT Operational
Software Operational
VolPrint Operational
Email, Collaboration, & Teamwork Operational
Google Workspace Operational
Listserv Operational
Microsoft 365 Operational
SMTP Email Service Operational
Vault Operational
Zoom Operational
Internet, Networking, & Infrastructure Operational
DNS/DHCP Operational
Firewall Operational
NetReg Operational
Network Operational
VPN Operational
Phones, Conferencing, & Cable TV Operational
Cable TV Operational
Telephone Operational
RingCentral Operational
Voicemail/Xpressions/Openscape Operational
Servers, Storage, & Backups Operational
Backup and Recovery Operational
Database Administration Operational
LINUX Operational
OIT Data Centers Operational
T-Storage Operational
UTK Github Operational
VM Cluster Operational
Windows System Administration Operational
Teaching, Learning, & Research Operational
ArcGIS Online Operational
Canvas Operational
Digital Signage Operational
ISAAC Operational
LinkedIn Learning Operational
Panopto Operational
Qualtrics Operational
Research Software Operational
SecureEnclave Operational
Teaching Tools Operational
PointSolutions Clickers Operational
UT-StorR Operational
UT Verse Operational
YuJa Verity Operational
Web & Application Hosting Operational
Dynamic Forms Operational
OIT-Supported WordPress Operational
Sharepoint Operational
UT/OIT Websites Operational
UT System Services Operational
ACE Operational
Cayuse Operational
DASH Operational
K@TE Operational
TERA Operational
IRIS Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

OIT Network Maintenance Oct 5, 2026 06:00-07:00 EDT

OIT Network Services will be performing maintenance on Monday, October 5th, beginning at 06:00 AM EDT and concluding at or by 07:00 AM EDT. During this maintenance, the following services will be unavailable:

UT Medical Center Peering and Internet2 Transit Services
Equinix Cloud Peerings (alternate paths via I2CC will remain in service)
Comcast DIA circuit (alternate paths via IRIS and Internet2 will remain in service)

Users of the UT campus network should not experience interruption during this event; some services may show degraded performance but should be available.

Please contact the OIT Helpdesk at 865-974-9900 should you have questions or concerns regarding this event.
Posted on Sep 24, 2026 - 16:05 EDT

Oct 1, 2026

DNS Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 22:00 EDT
Scheduled - OIT will be performing system maintenance on the Production DNS servers during the regular maintenance window on Wednesday, Oct. 30th between 10:00 PM and 2:00 AM EDT.
Limited or no interruption in service is expected.
Sep 30, 15:51 EDT

Sep 30, 2026

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

University services back online
Resolved - Many university services, including Canvas, Banner, MyUTK, and DASH, were unavailable overnight as OneIT investigated a global security alert impacting a critical university resource. At this time, there is no indication that University data has been impacted. OneIT will continue to follow guidance from our cybersecurity and federal partners and monitor the situation.
Sep 27, 10:08 EDT

Sep 26, 2026

Banner Production Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 07:00 EDT
Scheduled - OIT will be performing maintenance on the Banner System on Saturday, September 26th, between 7:00 AM and 4:00 PM ET. During this time, access to Banner Admin pages and Self-Service Banner, including Registration, Faculty Grade Entry, Attendance Tracking and Advising profile will be unavailable.

In addition, access to systems listed at http://tiny.utk.edu/banner-maintenance may also be impacted by this outage.

Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Sep 24, 14:14 EDT

Sep 25, 2026

No incidents reported.

Sep 24, 2026

LDAP Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:00 EDT
Scheduled - The LDAP servers will be undergoing routine maintenance Wednesday, September 23, from 10 PM to 2 AM ET. No outage is expected, but changes such as password resets may be see a brief delay of around 5 minutes.

If you have any questions about this maintenance, please call the OIT HelpDesk at (865) 974-9900.
Sep 23, 16:58 EDT

Sep 23, 2026

Apps@UT Graphic Programs Unavailable
Resolved - Access to the AutoDesk suite and ArcGIS accessed through Apps@UT has been restored.
Sep 23, 08:42 EDT
Investigating - The AutoDesk suite and ArcGIS accessed through Apps@UT are currently unavailable. OIT administrators are investigating.
Sep 22, 15:40 EDT
Argos, FormFusion, and IntelleCheck Development Environment
Completed - The scheduled maintenance has been completed.
Sep 23, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 07:00 EDT
Scheduled - OIT will be installing ODBC and OLE drivers updates in the Argos, FormFusion, and IntelleCheck Development Environment on Wednesday, September 23rd from 7 AM to 8 AM EDT. During this time, the Argos, FormFusion, and IntelleCheck Development Environment will be unavailable. These updates are to take care of Server Security Vulnerabilities requiring remediation.

If you have any questions about this maintenance, please call the OIT HelpDesk at (865) 974-9900.
Sep 22, 08:35 EDT

Sep 22, 2026

Sep 21, 2026

UT-StorR Unavailable
Resolved - This incident has been resolved.
Sep 21, 09:40 EDT
Update - Access to UT-StorR has been restored.
Sep 17, 15:44 EDT
Investigating - The UT‑StorR tape library is offline due to a mechanical failure. A technician with replacement parts has been dispatched. The system is expected to return to production by 3:00 PM on September 17.
Sep 16, 12:03 EDT

Sep 20, 2026

LABSLM2 For APPS.utk.edu Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 20:00 EDT
Scheduled - The network license server for Apps@UT, LABSLM2, will be down for maintenance on September 19, from 8 PM to 2 AM EDT. This will affect ArcGIS, AutoDESK, IBM, Maple, Mathmatica, MatLab, Origin, and SigmaPlot software.

If you have any questions about this maintenance, contact the OIT HelpDesk at (865) 974-9900.
Sep 18, 10:31 EDT

Sep 19, 2026

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Oit.utk.edu Unavailable
Resolved - Access to oit.utk.edu has been restored.
Sep 17, 13:08 EDT
Investigating - oit.utk.edu is currently unavailable. OIT administrators are investigating.
Sep 17, 11:00 EDT
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