Welcome to the new OIT Status Page!
You can find the recent phishing scams feed at its new home at https://oit.utk.edu/scams
Get email notifications whenever OIT Status Page creates, updates or resolves an incident.
Get text message notifications whenever OIT Status Page creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you acknowledge our Privacy Policy. In addition, you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
Visit our support site.
All Systems Operational
Academic & Administrative Services
Operational
Argos
Operational
Banner
Operational
Campus Information Systems
Operational
DARS
Operational
Document Imaging
Operational
Faculty Information Systems
Operational
Information Management and Analytics
Operational
Marketing Cloud
Operational
MyUTK
Operational
Salesforce CRM
Operational
Student Information Systems
Operational
Tableau
Operational
TeamDynamix (TDX)
Operational
TouchNet
Operational
Accounts & Access Management
Operational
Active Directory (AD)
Operational
CAS Authentication
Operational
Duo 2FA
?
Operational
LDAP
Operational
Shibboleth Authentication
Operational
Computer, Mobile, & Software
Operational
Adobe
Operational
Apps@UT
Operational
Software
Operational
VolPrint
Operational
Email, Collaboration, & Teamwork
Operational
Google Workspace
Operational
Listserv
Operational
Microsoft 365
Operational
SMTP Email Service
Operational
Vault
Operational
Zoom
Operational
Internet, Networking, & Infrastructure
Operational
DNS/DHCP
Operational
Firewall
Operational
NetReg
Operational
Network
Operational
VPN
Operational
Phones, Conferencing, & Cable TV
Operational
Cable TV
Operational
Telephone
Operational
RingCentral
Operational
Voicemail/Xpressions/Openscape
Operational
Servers, Storage, & Backups
Operational
Backup and Recovery
Operational
Database Administration
Operational
LINUX
Operational
OIT Data Centers
Operational
T-Storage
Operational
VM Cluster
Operational
Windows System Administration
Operational
Teaching, Learning, & Research
Operational
ArcGIS Online
Operational
Canvas
Operational
Digital Signage
Operational
ISAAC
Operational
LinkedIn Learning
Operational
Panopto
Operational
Proctorio
Operational
Qualtrics
Operational
Research Software
Operational
SecureEnclave
Operational
Teaching Tools
Operational
PointSolutions Clickers
Operational
UT-StorR
Operational
UT Verse
Operational
Web & Application Hosting
Operational
Dynamic Forms
Operational
OIT-Supported WordPress
Operational
Sharepoint
Operational
UT/OIT Websites
Operational
UT System Services
Operational
ACE
Operational
Cayuse
Operational
IRIS
Operational
K@TE
Operational
TERA
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2024
No incidents reported today.
Nov 20, 2024
No incidents reported.
Nov 19, 2024
No incidents reported.
Nov 18, 2024
Completed -
The scheduled maintenance has been completed.
Nov 18, 18:00 EST
Nov 18, 18:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 17:00 EST
Nov 18, 17:00 EST
Scheduled -
OIT will be performing updates to the Argos, FormFusion, and IntelleCheck Production Environment on Monday November 18th, from 5 PM to 6 PM EST. During this time, the Argos, FormFusion, and IntelleCheck Production Environment will be unavailable. If you have any questions about this announcement, please call the OIT HelpDesk at (865) 974-9900.
Nov 14, 09:34 EST
Nov 14, 09:34 EST
Nov 17, 2024
No incidents reported.
Nov 16, 2024
Completed -
The scheduled maintenance has been completed.
Nov 16, 12:00 EST
Nov 16, 12:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:00 EST
Nov 15, 22:00 EST
Scheduled -
The IRIS systems will be unavailable due to scheduled maintenance between Friday, November 15, at 10:00 PM ET and Saturday, November 16, at 12:00 PM (noon) ET.
Nov 12, 16:20 EST
Nov 12, 16:20 EST
Completed -
The scheduled maintenance has been completed.
Nov 16, 10:00 EST
Nov 16, 10:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 07:00 EST
Nov 16, 07:00 EST
Scheduled -
The Banner system will be undergoing maintenance Saturday, November 16th, from 7:00 AM - 10:00 AM EST. Access to Banner Admin pages and self-service functionality such as registration, advising, fee payment, grade entry will be unavailable.
In addition, access to additional systems listed at http://tiny.utk.edu/banner-maintenance may also be impacted by this outage.
Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Nov 12, 14:44 EST
In addition, access to additional systems listed at http://tiny.utk.edu/banner-maintenance may also be impacted by this outage.
Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Nov 12, 14:44 EST
Nov 15, 2024
Nov 14, 2024
No incidents reported.
Nov 13, 2024
Completed -
The scheduled maintenance has been completed.
Nov 13, 08:17 EST
Nov 13, 08:17 EST
Scheduled -
Network Services will be upgrade the DTS firewall in Azure on Wednesday, October 23, from 10 PM to 2 AM. The upgrade should be brief, but Network Services reserves the entire outage window in case any troubleshooting is needed.
During the upgrade, brief interruptions to traffic are possible. Only services hosted in DTS Azure will be impacted.
If you have any questions about this maintenance, please call the OIT HelpDesk at (865) 974-9900.
Oct 22, 15:59 EDT
During the upgrade, brief interruptions to traffic are possible. Only services hosted in DTS Azure will be impacted.
If you have any questions about this maintenance, please call the OIT HelpDesk at (865) 974-9900.
Oct 22, 15:59 EDT
Resolved -
Network Services has restored service. This outage is resolved.
Nov 13, 08:14 EST
Nov 13, 08:14 EST
Identified -
OIT network administrators continue to investigate the problem. Network technicians are en route to ORNL.
Nov 12, 16:56 EST
Nov 12, 16:56 EST
Investigating -
There is currently a network outage affecting the following:
Internet2
ORNL Campus
Knoxville to UT Chattanooga
Transit Rail
OIT network administrators are investigating the problem. The cause of the outage is believed to be hardware related. There is no ETA for return of service at this time.
If you have any questions regarding this announcement, please contact the OIT HelpDesk at 865-974-9900.
Nov 12, 15:38 EST
Internet2
ORNL Campus
Knoxville to UT Chattanooga
Transit Rail
OIT network administrators are investigating the problem. The cause of the outage is believed to be hardware related. There is no ETA for return of service at this time.
If you have any questions regarding this announcement, please contact the OIT HelpDesk at 865-974-9900.
Nov 12, 15:38 EST
Nov 12, 2024
Nov 11, 2024
Completed -
The scheduled maintenance has been completed.
Nov 11, 17:00 EST
Nov 11, 17:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 13:00 EST
Nov 11, 13:00 EST
Scheduled -
OIT will be patching Sunapsis Development with the latest application patch today, November 11, from 1 PM until 5 PM EST. If you have any questions regarding this maintenance, please call the OIT HelpDesk at (865) 974-9900.
Nov 11, 11:51 EST
Nov 11, 11:51 EST
Resolved -
Microsoft has restored the search functionality in Outlook on the web.
Nov 11, 11:38 EST
Nov 11, 11:38 EST
Investigating -
Some users may be unable to search their email in Outlook on the web and may see an error message: "Something went wrong. Please try again later." Users can search their email using the Outlook desktop app. Microsoft are actively investigating and working to resolve the issue.
Oct 30, 09:43 EDT
Oct 30, 09:43 EDT
Completed -
The scheduled maintenance has been completed.
Nov 11, 08:00 EST
Nov 11, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 07:00 EST
Nov 11, 07:00 EST
Scheduled -
OIT will perform Argos updates to the Argos Development (DEV) Environment on Monday, November 11, from 7:00 AM to 8:00 AM. During this time, the Argos DEV Environment will be unavailable.
Nov 6, 16:04 EST
Nov 6, 16:04 EST
Nov 10, 2024
No incidents reported.
Nov 9, 2024
No incidents reported.
Nov 8, 2024
Completed -
The scheduled maintenance has been completed.
Nov 8, 08:00 EST
Nov 8, 08:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 07:00 EST
Nov 8, 07:00 EST
Scheduled -
OIT will be performing maintenance on the DARS/uachieve system on Friday, November 8th, from 7:00 AM to 8:00 AM. During this time, access to Dars/uachieve will be unavailable. Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Nov 7, 09:44 EST
Nov 7, 09:44 EST
Nov 7, 2024
No incidents reported.