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All Systems Operational
Academic & Administrative Services
Operational
Argos
Operational
Banner
Operational
Campus Information Systems
Operational
DARS
Operational
Document Imaging
Operational
Faculty Information Systems
Operational
Information Management and Analytics
Operational
Marketing Cloud
Operational
MyUTK
Operational
Salesforce CRM
Operational
Student Information Systems
Operational
Tableau
Operational
TeamDynamix (TDX)
Operational
TouchNet
Operational
Accounts & Access Management
Operational
Active Directory (AD)
Operational
CAS Authentication
Operational
Duo 2FA
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Operational
LDAP
Operational
Shibboleth Authentication
Operational
Computer, Mobile, & Software
Operational
Adobe
Operational
Apps@UT
Operational
Software
Operational
VolPrint
Operational
Email, Collaboration, & Teamwork
Operational
Google Workspace
Operational
Listserv
Operational
Microsoft 365
Operational
SMTP Email Service
Operational
Vault
Operational
Zoom
Operational
Internet, Networking, & Infrastructure
Operational
DNS/DHCP
Operational
Firewall
Operational
NetReg
Operational
Network
Operational
VPN
Operational
Phones, Conferencing, & Cable TV
Operational
Cable TV
Operational
Telephone
Operational
RingCentral
Operational
Voicemail/Xpressions/Openscape
Operational
Servers, Storage, & Backups
Operational
Backup and Recovery
Operational
Database Administration
Operational
LINUX
Operational
OIT Data Centers
Operational
T-Storage
Operational
VM Cluster
Operational
Windows System Administration
Operational
Teaching, Learning, & Research
Operational
ArcGIS Online
Operational
Canvas
Operational
Digital Signage
Operational
ISAAC
Operational
LinkedIn Learning
Operational
Panopto
Operational
Proctorio
Operational
Qualtrics
Operational
Research Software
Operational
SecureEnclave
Operational
Teaching Tools
Operational
PointSolutions Clickers
Operational
UT-StorR
Operational
UT Verse
Operational
Web & Application Hosting
Operational
Dynamic Forms
Operational
OIT-Supported WordPress
Operational
Sharepoint
Operational
UT/OIT Websites
Operational
UT System Services
Operational
ACE
Operational
Cayuse
Operational
IRIS
Operational
K@TE
Operational
TERA
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
RingCentral Availability Testing
Oct 4, 2024 01:00-07:00 EDT
RingCentral will be performing availability testing on the RingCentral network on Saturday, October 5, from 1 AM until 7 AM EST. During this time, Ring Central calls, faxes, and video meetings may be disconnected. If you have any questions regarding this announcement, please contact the OIT HelpDesk at (865) 974-9900.
Posted on Sep 13, 2024 - 15:55 EDT
Posted on Sep 13, 2024 - 15:55 EDT
UT Network Maintenance
Oct 6, 2024 09:00 - Oct 7, 2024 17:00 EDT
An upstream network provider for The University of Tennessee will be performing intrusive network maintenance on Sunday, October 6th beginning at 9 AM EST and concluding on October 7th at 5 PM EST. The purpose of this event is to allow repair and re-splice of a fiber path previously damaged. OIT does not expect the entire window to be utilized but users should expect interruption of the following services during this event:
Internet2 transit services for UT Medical Center Knoxville, UT Martin, UT Chattanooga
Internet2 Cloud Connect Services
Internet2 CONECT L2 Services
Direct peering between UT Knoxville and UT Chattanooga
Should you have questions or concerns regarding this event, please contact the OIT Helpdesk at 865-974-9900.
Posted on Sep 30, 2024 - 10:58 EDT
Internet2 transit services for UT Medical Center Knoxville, UT Martin, UT Chattanooga
Internet2 Cloud Connect Services
Internet2 CONECT L2 Services
Direct peering between UT Knoxville and UT Chattanooga
Should you have questions or concerns regarding this event, please contact the OIT Helpdesk at 865-974-9900.
Posted on Sep 30, 2024 - 10:58 EDT
Past Incidents
Oct 3, 2024
No incidents reported today.
Oct 2, 2024
No incidents reported.
Oct 1, 2024
No incidents reported.
Sep 30, 2024
No incidents reported.
Sep 29, 2024
No incidents reported.
Sep 28, 2024
No incidents reported.
Sep 27, 2024
No incidents reported.
Sep 26, 2024
No incidents reported.
Sep 25, 2024
Resolved -
Access to applications on Apps@UT has been restored.
Sep 25, 16:19 EDT
Sep 25, 16:19 EDT
Investigating -
Some users are experiencing issues when trying to open an application from apps.utk.edu. We are investigating this issue.
Sep 25, 14:14 EDT
Sep 25, 14:14 EDT
Sep 24, 2024
No incidents reported.
Sep 23, 2024
No incidents reported.
Sep 22, 2024
Completed -
The scheduled maintenance has been completed.
Sep 22, 11:00 EDT
Sep 22, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 08:00 EDT
Sep 22, 08:00 EDT
Scheduled -
OIT Network Services will be performing maintenance on the Knoxville campus wireless network Sunday, Sept 22, between 8:00 AM and 11:00 AM EST. During this time, there will be a brief rolling outage lasting approximately 10 minutes. Note: This maintenance will not impact the Neyland Stadium Wi-Fi network.
If you have any questions about this maintenance, please call the OIT HelpDesk at (865) 974-9900.
Sep 20, 14:36 EDT
If you have any questions about this maintenance, please call the OIT HelpDesk at (865) 974-9900.
Sep 20, 14:36 EDT
Sep 21, 2024
Completed -
The scheduled maintenance has been completed.
Sep 21, 15:00 EDT
Sep 21, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 07:00 EDT
Sep 21, 07:00 EDT
Scheduled -
The Banner system will be undergoing maintenance on Saturday, September 21st from 7:00 AM to 3:00 PM. Access to the Banner systems including admin pages and Banner Self-service pages will be unavailable.
In addition, access to additional systems listed at http://tiny.utk.edu/banner-maintenance may also be impacted by this outage.
Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Sep 16, 15:03 EDT
In addition, access to additional systems listed at http://tiny.utk.edu/banner-maintenance may also be impacted by this outage.
Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Sep 16, 15:03 EDT
Sep 20, 2024
No incidents reported.
Sep 19, 2024
Completed -
The scheduled maintenance has been completed.
Sep 19, 02:00 EDT
Sep 19, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 EDT
Sep 18, 22:00 EDT
Scheduled -
OIT will be performing system maintenance on a number of Linux servers during the regular maintenance window on Wednesday, September 18, between 10:00 PM and 2:00 AM EDT.
An interruption of no more than 5 minutes is expected during this time. Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Sep 18, 18:35 EDT
An interruption of no more than 5 minutes is expected during this time. Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Sep 18, 18:35 EDT