OIT Status Page

All Systems Operational

Academic & Administrative Services Operational

Argos Operational

Banner Operational

Campus Information Systems Operational

DARS Operational

Document Imaging Operational

Faculty Information Systems Operational

Information Management and Analytics Operational

Marketing Cloud Operational

MyUTK Operational

Salesforce CRM Operational

Student Information Systems Operational

Tableau Operational

TeamDynamix (TDX) Operational

TouchNet Operational

Accounts & Access Management Operational

Active Directory (AD) Operational

CAS Authentication Operational

Duo 2FA Operational

LDAP Operational

Shibboleth Authentication Operational

Computer, Mobile, & Software Operational

Adobe Operational

Apps@UT Operational

Software Operational

VolPrint Operational

Email, Collaboration, & Teamwork Operational

Google Workspace Operational

Listserv Operational

Microsoft 365 Operational

SMTP Email Service Operational

Vault Operational

Zoom Operational

Internet, Networking, & Infrastructure Operational

DNS/DHCP Operational

Firewall Operational

NetReg Operational

Network Operational

VPN Operational

Phones, Conferencing, & Cable TV Operational

Cable TV Operational

Telephone Operational

RingCentral Operational

Voicemail/Xpressions/Openscape Operational

Servers, Storage, & Backups Operational

Backup and Recovery Operational

Database Administration Operational

LINUX Operational

OIT Data Centers Operational

T-Storage Operational

VM Cluster Operational

Windows System Administration Operational

Teaching, Learning, & Research Operational

ArcGIS Online Operational

Canvas Operational

Digital Signage Operational

ISAAC Operational

LinkedIn Learning Operational

Panopto Operational

Proctorio Operational

Qualtrics Operational

Research Software Operational

SecureEnclave Operational

Teaching Tools Operational

PointSolutions Clickers Operational

UT-StorR Operational

UT Verse Operational

Web & Application Hosting Operational

Dynamic Forms Operational

OIT-Supported WordPress Operational

Sharepoint Operational

UT/OIT Websites Operational

UT System Services Operational

ACE Operational

Cayuse Operational

DASH Operational

K@TE Operational

TERA Operational

IRIS Web Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 6, 2025

No incidents reported today.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

ISAAC ORI access impaired

Resolved - The network outage between UTK and ORNL has been resolved. Logins to the ORI cluster are now available.
Jul 2, 16:09 EDT

Update - The KPB datacenter temperature issues have been resolved, and job submission on
ISAAC NG and the SIP has been restored.

Due to the ongoing network outage between UTK and ORNL, logins to the ORI
cluster are currently unavailable. Existing sessions and running jobs remain
unaffected
Jul 2, 10:46 EDT

Update - Job submission on ISAAC NG and SIP has been temporarily halted to alleviate the load on the KPB datacenter cooling system until temperatures return to normal range.

Additionally, due to the network outage between UTK and ORNL, logins to the ORI cluster are currently unavailable. Existing sessions and running jobs remain unaffected.
Jul 2, 09:16 EDT

Investigating - Job submission on ISAAC NG has been temporarily halted to alleviate the load on the KPB datacenter cooling system until temperatures return to normal range.
Jul 2, 08:52 EDT

Outage between UTK and ORNL

Resolved - The link between UTK and ORNL has been restored.
Jul 2, 16:07 EDT

Investigating - We currently have an outage between UTK and ORNL. Technicians have been dispatched to investigate. It appears to be a potential fiber cut between us.
Jul 2, 08:57 EDT

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

SAS Visual Analytics Maintenance

Completed - The scheduled maintenance has been completed.
Jun 28, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 08:00 EDT

Scheduled - OIT will be refreshing the SAS Visual Analytics production servers on Saturday, June 28th, 8:00 AM – 12:00 PM (EST). During this time, SAS Visual Analytics will be unavailable. Please contact the OIT HelpDesk at (865) 974-9900 if you have any questions related to this announcement.
Jun 27, 16:23 EDT

Jun 27, 2025

No incidents reported.

Jun 26, 2025

Public Lamp Environment Maintenance

Completed - The scheduled maintenance has been completed.
Jun 26, 02:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 22:01 EDT

Scheduled - OIT will be performing system maintenance on the Public Lamp Environment during the regular maintenance window on Wednesday, June 25th between 10:00 PM and 2:00 AM EDT. Sites hosted on LAMP may experience down time during this time. Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Jun 25, 14:16 EDT

DNS Production Server Maintenance

Completed - The scheduled maintenance has been completed.
Jun 26, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 22:00 EDT

Scheduled - OIT will be performing system maintenance on the Production DNS servers during the regular maintenance window on Wednesday, June 25, between 10:00 PM and 2:00 AM EDT. Limited or no interruption in service is expected.

If you have any questions regarding this maintenance, please call the OIT HelpDesk at (865) 974-9900.
Jun 23, 16:20 EDT

Jun 25, 2025

Argos, FormFusion, & IntelleCheck Test Environment Maintenance

Completed - The scheduled maintenance has been completed.
Jun 25, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 07:00 EDT

Scheduled - OIT will be performing updates to the Argos, FormFusion, and IntelleCheck Test Environment on Wednesday, June 25, from 7 AM to 8 AM EDT. During this time the Argos, FormFusion, and IntelleCheck Test Environment will be unavailable.

If you have any questions regarding this maintenance, please call the OIT HelpDesk at (865) 974-9900.
Jun 23, 08:59 EDT

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.