OIT Status Page Status

All Systems Operational

Academic & Administrative Services Operational

Argos Operational

Banner Operational

Campus Information Systems Operational

DARS Operational

Document Imaging Operational

Faculty Information Systems Operational

Information Management and Analytics Operational

Marketing Cloud Operational

MyUTK Operational

Salesforce CRM Operational

Student Information Systems Operational

Tableau Operational

TeamDynamix (TDX) Operational

TouchNet Operational

Accounts & Access Management Operational

Active Directory (AD) Operational

CAS Authentication Operational

Duo 2FA Operational

LDAP Operational

Shibboleth Authentication Operational

Computer, Mobile, & Software Operational

Adobe Operational

Apps@UT Operational

Software Operational

VolPrint Operational

Email, Collaboration, & Teamwork Operational

Google Workspace Operational

Listserv Operational

Microsoft 365 Operational

SMTP Email Service Operational

Vault Operational

Zoom Operational

Internet, Networking, & Infrastructure Operational

DNS/DHCP Operational

Firewall Operational

NetReg Operational

Network Operational

VPN Operational

Phones, Conferencing, & Cable TV Operational

Cable TV Operational

Telephone Operational

RingCentral Operational

Voicemail/Xpressions/Openscape Operational

Servers, Storage, & Backups Operational

Backup and Recovery Operational

Database Administration Operational

LINUX Operational

OIT Data Centers Operational

T-Storage Operational

VM Cluster Operational

Windows System Administration Operational

Teaching, Learning, & Research Operational

ArcGIS Online Operational

Canvas Operational

Digital Signage Operational

ISAAC Operational

LinkedIn Learning Operational

Panopto Operational

Proctorio Operational

Qualtrics Operational

Research Software Operational

SecureEnclave Operational

Teaching Tools Operational

PointSolutions Clickers Operational

UT-StorR Operational

UT Verse Operational

Web & Application Hosting Operational

Dynamic Forms Operational

OIT-Supported WordPress Operational

Sharepoint Operational

UT/OIT Websites Operational

UT System Services Operational

ACE Operational

Cayuse Operational

DASH Operational

K@TE Operational

TERA Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 3, 2025

ISAAC Hardware Failure

Resolved - login1.ori.isaac.utk.edu has been restored.
Apr 3, 12:33 EDT

Investigating - login1.ori.isaac.utk.edu has suffered a hardware failure. Please use one of login{2,3,4}.ori.isaac.utk.edu at this time.
Apr 3, 12:04 EDT

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

CAS Issue

Resolved - The CAS issue has been resolved.
Mar 31, 15:35 EDT

Investigating - There is currently an issue with CAS preventing request processing. Administrators are investigating, but no estimated time for resolution is available.
Mar 31, 13:48 EDT

Mar 30, 2025

No incidents reported.

Mar 29, 2025

Banner Production Maintenance

Completed - The scheduled maintenance has been completed.
Mar 29, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 EDT

Scheduled - The Banner system will be undergoing maintenance on Saturday, March 29th, from 7:00 AM to 8:00 AM EDT. Access to the Banner Admin pages and SSB functionality will be unavailable until maintenance is completed.

In addition, access to additional systems listed at http://tiny.utk.edu/banner-maintenance may also be impacted by this outage.

Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Mar 26, 08:24 EDT

Mar 28, 2025

No incidents reported.

Mar 27, 2025

Cherokee Mills Network Maintenance

Completed - The scheduled maintenance has been completed.
Mar 27, 07:15 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 06:45 EDT

Scheduled - OIT will be performing maintenance in the Cherokee Mills building tomorrow Thursday, March 27, from 6:45 AM to 7:15 AM EDT. Wired and wireless connectivity will be interrupted during this time.

If you have any questions regarding this maintenance, please call the OIT HelpDesk at (865) 974-9900.
Mar 26, 11:28 EDT

DNS Maintenance

Completed - The scheduled maintenance has been completed.
Mar 27, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 EDT

Scheduled - OIT will be performing maintenance on the Production DNS servers on Wednesday, March 26, from 10 PM to 12 AM EDT. Limited to no interruption in service is expected.

If you have any questions regarding this maintenance, please call the OIT HelpDesk at (865) 974-9900.
Mar 24, 10:26 EDT

Mar 26, 2025

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

Neyland Stadium Network Maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 06:00 EDT

Scheduled - OIT Network Services will be performing maintenance on network infrastructure supporting Neyland Stadium and East Stadium Hall on Friday, March 21, beginning at 06:00 AM EDT and concluding by 07:00 AM EDT. Networks on the "legacy" OIT LAN will be interrupted during this time to allow for integration to new infrastructure. If you have questions or concerns regarding this maintenance, please contact the OIT Helpdesk at 865-974-9900.
Mar 19, 11:57 EDT

Mar 20, 2025

VPN Service Upgrades

Completed - The scheduled maintenance has been completed.
Mar 20, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 22:00 EDT

Scheduled - The Office of Innovative Technology will be performing upgrades to the campus VPN service at access.utk.edu on Wednesday, March 19th, beginning at 10:00 PM EDT and concluding on March 20 at 2:00 AM EDT. During this maintenance event, remote-access VPN services will be unavailable. Remote-access service should return to service without client-side changes after the conclusion of this event.

The updated VPN gateway will reliably support Pulse Secure Access client versions of 9.1 and later. To ensure support moving forward, OIT recommends users to upgrade their Pulse Secure Access client to the Ivanti Secure Access 22.x client. Instructions to upgrade or install the Ivanti Secure Access Client can be found at oit.utk.edu/software.

Security Service Change Requests submitted after 05:00PM EST on Friday, March 14 will be held until after the gateway upgrades and maintenance on March 19.

Please contact the OIT Helpdesk at 865-974-9900 should you have questions or comments regarding this change notification.
Mar 12, 15:37 EDT