OIT Status Page

Network Outage - Regal Soccer, Lee Softball, Graphic Arts, & Volleyball Facility

Investigating - A power outage has resulted in the loss of network connectivity for the following:

Regal Soccer
Lee Softball
Graphic Arts
Volleyball Facility

Network connectivity will be restored as soon as power is back online.

If you have any questions regarding this announcement, please contact the OIT HelpDesk at 865-974-9900.
Dec 23, 2025 - 09:50 EST

Academic & Administrative Services Operational

Argos Operational

Banner Operational

Campus Information Systems Operational

DARS Operational

Document Imaging Operational

Faculty Information Systems Operational

Information Management and Analytics Operational

Marketing Cloud Operational

MyUTK Operational

Vol Connect Operational

Student Information Systems Operational

Tableau Operational

TeamDynamix (TDX) Operational

TouchNet Operational

Accounts & Access Management Operational

Active Directory (AD) Operational

CAS Authentication Operational

Duo 2FA Operational

LDAP Operational

Microsoft Entra Operational

Shibboleth Authentication Operational

Computer, Mobile, & Software Operational

Adobe Operational

Apps@UT Operational

Software Operational

VolPrint Operational

Email, Collaboration, & Teamwork Operational

Google Workspace Operational

Listserv Operational

Microsoft 365 Operational

SMTP Email Service Operational

Vault Operational

Zoom Operational

Internet, Networking, & Infrastructure Partial Outage

DNS/DHCP Operational

Firewall Operational

NetReg Operational

Network Partial Outage

VPN Operational

Phones, Conferencing, & Cable TV Operational

Cable TV Operational

Telephone Operational

RingCentral Operational

Voicemail/Xpressions/Openscape Operational

Servers, Storage, & Backups Operational

Backup and Recovery Operational

Database Administration Operational

LINUX Operational

OIT Data Centers Operational

T-Storage Operational

UTK Github Operational

VM Cluster Operational

Windows System Administration Operational

Teaching, Learning, & Research Operational

ArcGIS Online Operational

Canvas Operational

Digital Signage Operational

ISAAC Operational

LinkedIn Learning Operational

Panopto Operational

Proctorio Operational

Qualtrics Operational

Research Software Operational

SecureEnclave Operational

Teaching Tools Operational

PointSolutions Clickers Operational

UT-StorR Operational

UT Verse Operational

Web & Application Hosting Operational

Dynamic Forms Operational

OIT-Supported WordPress Operational

Sharepoint Operational

UT/OIT Websites Operational

UT System Services Operational

ACE Operational

Cayuse Operational

DASH Operational

K@TE Operational

TERA Operational

IRIS Web Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Banner Production Outage Dec `30`, `2025` `07:00`-`08:00` EST

OIT will be performing maintenance on the Banner System on Tuesday, December 30th between 7:00 AM and 8:00AM. During this time, Banner Admin Pages and Self-Service functionality, such as Registration, Faculty Grade Entry, Attendance Tracking, and Advising profile, will be unavailable.

In addition, access to the systems listed at http://tiny.utk.edu/banner-maintenance may also be impacted by this outage.

Please contact the OIT HelpDesk at 865-974-9900 if you have any questions related to this announcement.
Posted on Dec 19, 2025 - 08:44 EST

Past Incidents

Dec 27, 2025

No incidents reported today.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

Unresolved incident: Network Outage - Regal Soccer, Lee Softball, Graphic Arts, & Volleyball Facility.

Dec 22, 2025

Network Outage - Laurel Residence Hall

Resolved - Network connectivity has been restored at Laurel Residence Hall.
Dec 22, 15:02 EST

Investigating - There is currently a network outage affecting the following:

Laurel Residence Hall

OIT network administrators are investigating the problem. The cause of the outage is believed to be a fiber issue. There is no ETA for return of service at this time. Technicians are working to return service as soon as possible.

If you have any questions regarding this announcement, please contact the OIT HelpDesk at 865-974-9900.
Dec 22, 13:33 EST

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

Core Firewall Issues

Resolved - The core firewall issues have been resolved.
Dec 19, 13:55 EST

Investigating - Network Services is investigating an issue with the core firewall that is causing an issue with the PCI network. There may be some brief traffic interruptions while Network Services troubleshoots in MOD1, MOD2, and Datacenter networks.
Dec 19, 12:50 EST

ISAAC-ORI Cluster Unavailable

Resolved - Access to the ISAAC-ORI cluster has been restored.
Dec 19, 12:51 EST

Investigating - The ISAAC-ORI cluster is currently unavailable due to a power failure in
building 5100 at ORNL. Administrators will begin working to resolve the issue as
soon as power is restored. All other HPSC resources, including ISAAC-NG, the
Secure Enclave, and UT-StorR remain unaffected by this outage.
Dec 19, 08:19 EST

Dec 18, 2025

No incidents reported.

Dec 17, 2025

Campus Wi-Fi Maintenance

Completed - The scheduled maintenance has been completed.
Dec 17, 21:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 18:00 EST

Scheduled - Network Services will be performing maintenance on the UTK campus wireless network on Wednesday, Dec 17, between 6:00 PM and 9:00 PM. During the maintenance window there may be brief wireless interruptions lasting up to 5 minutes.

If you have any questions about this maintenance, please contact the OIT HelpDesk at (865) 974-9900.
Dec 12, 11:44 EST

Dec 16, 2025

Online Grade Change Workflow Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Dec 16, 20:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 08:45 EST

Scheduled - Due to Fall 2025 grade processing, Online Grade Change Workflow will be unavailable Tuesday, December 16, from 8:00 AM until 8:00 PM EDT.

Please contact the OIT Help Desk at 865-974-9900, if you have any questions related to this announcement.
Dec 16, 08:41 EST

DARS Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Dec 16, 20:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 08:45 EST

Scheduled - Due to Fall 2025 grade processing, DARS will be unavailable Tuesday, December 16, from 8:00 AM until 8:00 PM EDT.

Please contact the OIT Help Desk at 865-974-9900, if you have any questions related to this announcement. https://help.utk.edu/status
Dec 16, 08:39 EST

Campus Wi-Fi Maintenance

Completed - The scheduled maintenance has been completed.
Dec 16, 20:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 18:00 EST

Scheduled - Network Services will be performing maintenance on the UTK campus wireless network on Tuesday, Dec 16, between 6:00 PM and 8:00 PM. During the maintenance window there may be brief wireless interruptions lasting up to 5 minutes.

If you have any questions about this maintenance, please contact the OIT HelpDesk at (865) 974-9900.
Dec 12, 11:42 EST

Dec 15, 2025

No incidents reported.

Dec 14, 2025

Campus Wi-Fi Maintenance

Completed - The scheduled maintenance has been completed.
Dec 14, 12:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 08:00 EST

Scheduled - Network Services will be performing maintenance on the UTK campus wireless network on Sunday, Dec 14, between 8:00 AM and 12:00 PM. During the maintenance window there may be brief wireless interruptions lasting up to 5 minutes.

If you have any questions about this maintenance, please contact the OIT HelpDesk at (865) 974-9900.
Dec 12, 11:41 EST

Dec 13, 2025

No incidents reported.

Scheduled Maintenance

Banner Production Outage Dec 30, 2025 07:00-08:00 EST

Past Incidents

Banner Production Outage Dec `30`, `2025` `07:00`-`08:00` EST